SWK 424 01: Generalist Social Work Practice with Individuals and Families


SWK 424 - Generalist Social Work Practice with Individuals and Families

2023 Fall Syllabus, Section 01, CRN 2373

Times and Location

TR 11am-12:15pm in UND Education Rm, 16

Instructor Information

Barbara Kitko

Email: Barbara.kitko@UND.edu

Office: Gillette Hall, Room 105B

2023 Fall Office Hours:
By appointment

Office Phone: 701-777-3765

Course Description

Generalist practice with individuals and families is an introduction to social work practice theory with an emphasis on general systems and ecological perspectives on practice. Student will develop knowledge and skills to engage, assess, intervene, and evaluate social work practice with individuals and families.


In SWK 424 students learn to intervene with individuals of all ages and families throughout the life cycle using a culturally sensitive, strengths-based, empowerment-oriented approach to improve social functioning.  Students gain communication skills that allow them to effectively engage with individuals and families and to build relationships based on mutual trust and respect.  Gaining knowledge and skills related to assessment, intervention, and evaluation of practice are the cornerstones of the course.

Social Work Competencies

Competency 1: Demonstrate Ethical and Professional Behavior

Competency 2: Engage Diversity and Difference in Practice

Competency 3: Advance Human Rights and Social, Economic, and Environmental Justice

Competency 4: Engage In Practice-informed Research and Research-informed Practice

Competency 5: Engage in Policy Practice

Competency 6: Engage with Individuals, Families, Groups, Organizations, and Communities

Competency 7: Assess Individuals, Families, Groups, Organizations, and Communities

Competency 8: Intervene with Individuals, Families, Groups, Organizations, and Communities

Competency 9: Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities

Course Materials

Cournoyer, Barry R.  The Social Work Skills Workbook 8th Edition (w/access card), 2016, Boston, MA:  Brooks/Cole.  ISBN-13: 9781337129831

Technical Requirements/Assistance

Whether you’re taking courses in the classroom or online, it’s important to have the right technology and equipment.  Visit the UND Technical Requirements webpage for more information. Students are expected to use their official UND email in the course. For technical assistance, please contact UND Technical Support at 701.777.2222. Visit the University Information Technologies (UIT) website for their hours, help documents and other resources.

Course Logistics

Access and Log in Information

This course was developed and will be facilitated utilizing Blackboard. To get started with the course, please go to: http://blackboard.UND.edu and log in with your NDUS.Identifier, Username and Password. If you do not know your NDUS Identifier or have forgotten your password, please visit Your NDUS Account page on the UIT website.

This course requires students access Cengage’s MindTap application. MindTap is integrated into Blackboard.  It is a web-based learning platform that requires broadband internet access and supported web browsers and plugins.

Course Overview

The course content is organized by week for this semester. Each week contains a purpose, learning outcomes, and a variety of links to articles, video/audio files, and other instructional resources selected to enhance the learning experience and support the various topics. Discussions, blogs, wikis, surveys, quizzes, tests and assignments will be used to assess your comprehension and application of those materials.

Prior to the start of the first week you should have reviewed the syllabus and taken the Syllabus Quiz.


Many services are available to UND students such as writing assistance from the UND Writing Center and more. Visit the Student Resources page for more information. Students also have access to the UND Student Resource Site via Blackboard. It is recommended that you become familiar with the tools and tutorials within the site to better equip you in navigating the course.

Course Requirements/Expectations

  1. The student will review the syllabus and course schedule posted in Blackboard.
  2. The student will access and follow all course instructions found in the weekly area of the Blackboard course.
  3. The student will participate in any lecture or discussion sessions on campus or online as provided and as part of this course.
  4. The student will complete and submit assignments, exams, quizzes, etc. by the dated noted and in the manner described in Blackboard and on the course schedule. We will use Central Standard Time for due dates and times.
  5. The student will participate fully and in a timely manner to get the benefit of learning from instructor and/or peers.
  6. The student will abide by NASW Code of Ethics, the Student Handbook, and UND Code of Student Life.

Instructor Responsibilities and Feedback

  • The instructor will provide feedback on all assignments and group activities by Thursday of the following week.
  • The instructor is available to meet with students to answer questions, provide feedback and offer advice, please arrange a meeting time via email or phone.



Announcements will be posted in Blackboard on a regular basis. Be sure to check the class announcements regularly.


If you need to contact me directly, check the Faculty tab in Blackboard or the syllabus for my contact information. I will respond back to you within 48 hours excluding weekends, holidays, and school breaks.

Course Etiquette

When participating in class, it is important to interact with your peers in an appropriate manner. Always use professional language (no netspeak) in your postings and emails. Please be respectful of your classmates at all times even if you disagree with their ideas.


Participation (9%)

Attendance and Participation50

Social Work is a professional degree program, and acquisition of professional values and ethics is reliant on participation in class discussions and activities. Participation cannot be made up outside of class.  See Below for Grading and Attendance Policy.

Quiz (38%)

MindTap Activities (Quizzes, Video Activities & Helper Studios). 210

The quizzes and video activities are based upon required chapter readings from the textbook, see content folder.  The reading material is intended to provide you with foundational knowledge.  The readings, quizzes and video activities are due as indicated in the course schedule.  Chapter quizzes and video activities are worth 5 points each.  There are four helper studios worth 20 points each, include a video recording of you demonstrating the skills in the chapter and answering the questions presented. Each student will receive two anonymous peer evaluations worth 10% of the total.  The purpose is to assess your knowledge and practice the skills from the reading.

Project (36%)

Family of Origin Genogram and Implications for Practice Paper100

The purpose of this assignment is to help with personal identification and insight on how your family of origin and your personal values will guide and impact your future practice.  Students will complete a genogram of their immediate family which includes a minimum of 3 generations (parents, siblings, aunts, uncles, cousins, grandparents). If you have children and/or grandchildren, you will need to include them as well which would make your genogram 4 to 5 generations.  You do not need to include any extension of your partner/spouse or their family. You are expected to hand draw your genogram.  The implications for practice paper is to help with personal identification and insight on how your family of origin and your personal values will guide and may potentially impact your future practice.  APA format, 3-5 written pages (Not including: title page and references). 

Final Project100

Includes: Interview, Video, Checklist, Tools and Reflection Paper. The purpose of the recorded interview is to help you integrate course materials and class experiences related to direct social work practice and apply the skills systematically to a hypothetical “client.”  The “client” will be a peer from class.  You can develop your own client scenario or use a case vignette available. You will demonstrate the skills and tasks included but not limited to the checklist.  You will complete a Mental Status Exam and an ecomap.  You will write a 3-to-5-page reflection following the prompts provided and how you met competency #1, #6 and #7.  This assignment is used to demonstrate a students’ ability in meeting competency #6.    

Exam (9%)

Part I and Part II Exam50

The purpose of exam one and two is to assess your knowledge, skills, and competency of the materials.         

Activities (9%)

Class Activities50

Throughout the semester you will be asked to complete activities and assignments to enrich classroom discussion and learning. 

Assessment Summary

Assignment Due Date Weight Possible Points
Class Participation and Attendance (5 per class)




Chapter Quizzes (13@5)




Chapter Video Activity (13@5)




Helper Studios




FOO Genogram and Implication for Practice Paper

Oct. 5



Part I Exam

Sept. 26



Class Activities Throughout 8.93


Final Project

Nov. 30



Part II Exam

Sept. 26



Total   100 560

Final Grade Scale

100% - 92% A (Marked Excellence)

91% - 83%% B (Superior)

82% - 72% C Average

71% - 0% D/F (Failure)


Schedule of Topics and Assignments

Day: Date: Reading(s): Agenda/Topic: Due:
Tue 8/22 NASW, CSWE & IFSW links
Introductions, Syllabus review, EPAS, Competencies & skills, Review Syllabus, Course Expectations & Blackboard & MindTap
Thu 8/24 Cengage Information Cengage MindTap Review Syllabus, Course Expectations & Blackboard & MindTap
Tue 8/29 SWSW Chapter #1 Social Work Profession Quiz & Video Activity: Due 8/29 @ 8:00 AM
Thu 8/31 SWSW Chapter #2 Introduction to Professionalism Quiz & Video Activity: Due 8/31 @ 8:00 AM
Tue 9/5 SWSW Chapter #3 Critical Thinking, Scientific Inquiry & Lifelong Learning, Evidenced Based Practice Quiz & Video Activity: Due 9/5 @ 8:00 AM
Thu 9/7 BB Reading: Ecomaps Genograms SWSW (pp. 310-316) Ecomaps/Genograms Lecture: utilizing Ecomaps & Genograms for assessment & intervention Ecomap In Class Activity- based on a case scenario, students will complete an ecomap demonstrating the formal & informal family resources
Tue 9/12 SWSW Chapter #4 Diversity & Difference: Human Rights; Social, Economic & Environmental Justice & Policy-Practice Quiz & Video Activity: Due 9/12 @ 8:00 AM
Thu 9/14 SWSW Chapter #4
Project Implicit
Diversity & Difference: Human Rights; Social, Economic & Environmental Justice & Policy-Practice Helper Studio Due 9/15 @ 11:59 PM
Project Implicit take 2 IAT’s bring to class written information on your attitudes & beliefs for class discussion
Tue 9/19 SWSW Chapter #5 Social Work Values & Ethical Decision Making: legal obligations, values & ethics, ethical decision-making Quiz & Video Activity: Due 9/19 @ 8:00 AM
Thu 9/21 SWSW Chapter #5 Ethics Activity: Case scenarios provided, students develop a plan using an ethical decision-making model & present to the class REVIEW for Part 1 test
Tue 9/26 PART 1 Test In class
Thu 9/28 Motivational Interviewing, Cognitive Behavioral Therapy & Solution Focused Therapy Groups: Students’ research, provide an EB research article & teach: The model, overview, key concepts & elements, interventions, & assessment strategies & prepare an activity to support the model: MI, CBT, & SFT
Tue 10/3 SWSW Chapter #6 Talking & Listening: Basic Interpersonal Skills: verbal & nonverbal communication Quiz & Video Activity: Due 10/3 @ 8:00 AM
Thu 10/5 Planning- Interview/Theory SWSW Chapter #6 Genogram & Paper: Due 10/5 -8:00 AM Hard copy genogram in class 10/
Tue 10/10 SWSW Chapter #7 Preparing: Lecture & discussion on engaging, empathy, verbal, & nonverbal communication Quiz & Video Activity: Due 10/10 @ 8:00 AM
Thu 10/12 BB Reading: CBT Cognitive Behavior Therapy Students’ Presentation on CBT
Tue 10/17 SWSW Chapter #8 Beginning- Introductions, purpose, orienting, informed consent Quiz & Video Activity: Due 10/17 @ 8:00 AM Movie: Hillbilly Elegy
Thu 10/19 BB reading: MI Motivational Interviewing Students’ Presentation on MI
Tue 10/24 SWSW Chapter #9 Exploring: PIE, Questions, clarification, reflecting Quiz & Video Activity: Due 10/24 @ 8:00 AM
Thu 10/26 BB Reading: SFT Solution Focused Therapy Students’ Presentation on SFT
Tue 10/31 SWSW Chapter #10 Assessing: Identifying issues, hypotheses, organizing & preparing an assessment/ MSE Quiz & Video Activity: Due 10/31 @ 8:00 AM
Thu 11/2 Prior to class watch: Hillbilly Elegy Assessment Activity In Class: Hillbilly Elegy Helper Studio-Due 11/3 Assessment Activity
Tue 11/7 SWSW Chapter #11 Contracting: Establish goals, action plans, planning for evaluation, summarizing the contract. Quiz & Video Activity: Due 11/7 @ 8:00 AM In class Activity Writing SMART Goals
Thu 11/9 BB Reading: ND Law, CAN training modules N.D. Mandatory Reporting of Abuse & Neglect (child, vulnerable adult, elderly) Online Training Modules
Tue 11/14 SWSW Chapter #12 Working & Evaluating: Rehearsing, reviewing, evaluating, focusing, educating, advising, responding, reframing, observing inconsistencies, etc. Quiz & Video Activity: Due 11/14 @ 8:00 AM
Thu 11/16 Review Interview Assignment sheet requirements INTERVIEW
Tue 11/21 Interview Assignment Expectations INTERVIEW SELFI Open
Thu 11/23 Thanksgiving Thanksgiving Thanksgiving
Tue 11/28 SWSW Chapter #13 Endings: Reviewing the process; final evaluation, sharing ending Quiz Due 11/28 @ 8:00 AM Final Project: Interview & Reflection Due 11/30 @ 11:59 PM
Thu 11/30 Feelings & saying goodbye, recording closing summary
In Class Activity
Final Project: Interview & Reflection Due 11/30 @ 11:59 PM
Tue 12/5 BB readings on Self-Care Self-Care--Endings & evaluation Self-Care Plan Paper Copy due in class 12/5
Thu 12/7 Final Exam Extra Credit: SELFI Submission
Tue 12/12 Final Week
Thu 12/14 Final Week Participation points


This is a place to add things like resources, rubrics, etc.

Course Policies

Assignment Policy

Professional social work practice dictates that social workers are responsive and timely in their work with and on behalf of their clients.  It is expected that all work will be submitted on Blackboard by the designated due date.  Blackboards submission time stamp on your assignment will be verification of submission date and time. 

Late Work

Assignments turned in late will result in a 10% deduction each day unless 24 hour notice with approval was granted by the instructor. 

Class Participation

According to the UND Handbook, Students are expected to attend all classes, precluding emergencies, and participate meaningfully in all learning opportunities.   

Participation includes demonstrating both speaking and active listening skills during classroom activities.  At least as important as speaking, active listening is a powerful and legitimate form of participation and includes screen presence (where applicable) and displaying positive nonverbal body language that reflects engagement with the learning process and respecting the person who is speaking. Speaking includes discreet and appropriate questioning, commenting, and sharing opinions regarding the classroom content. 

Social Work is a professional degree program, and acquisition of professional values and ethics is reliant on participation in class discussions and activities. Participation cannot be made up outside of class, it is not possible to earn attendance and participation points for missed classes. Any student who receives an insufficient attendance grade (less than 70%), for any reason (including illness or athletics) may receive a failing grade or be asked to withdraw from this course.  In a class that meets twice a week, NINE absences are considered a failing grade. 


It is expected that students will complete all requirements for a course during the time frame of the course. For reasons beyond a student’s control, and upon request by the student or on behalf of the student, an incomplete grade may be assigned by the instructor when there is reasonable certainty the student will successfully complete the course without retaking it. The mark “I,” Incomplete, will be assigned only to the student who has been in attendance and has done satisfactory work up to a time within four weeks of the close of the semester, including the examination period, and whose work is incomplete for reasons satisfactory to his or her instructor. More information regarding UND’s Incomplete policy can be found on The Grading System webpage.

Resolution of Problems

Should a problem occur, you should speak with the person you have the problem with.  If you are unable to resolve the issue speak to your instructor next. If the problem is not resolved, meet with the Program Director.  If the problem continues to be unresolved, go to the department chair, and next to the college dean. Should the problem persist, you have the right to go to the provost next, and then to the president.


When participating in class (online or in person) it is important to interact with your peers in an appropriate manner. Netiquette is a set of rules for behaving properly online. Here are a few basic points to remember when communicating in this course:

Be scholarly. Use proper language, grammar, and spelling. Explain your thoughts, justify opinions, and credit the ideas of others by citing scholarly resources. Avoid misinforming others when you are unsure of the answer.  When discussing something and supplying a guess, clearly state that.

Be respectful. Respect the privacy of others. Do not share personal or professional information about others unless permission has been granted. Respect diversity and opinions that differ from their own. Be tactful when you communicate.

Be professional. Everyone should strive to give their best impression online. Truthfulness, accuracy, and running a final spell check are appropriate expectations for university students. Writing in a legible font and limiting the use of emoticons is considered professional behavior. Profanity and participation in hostile interactions, known as flaming, is unprofessional as well as disruptive.

Be polite. Students should address professors and instructors by the appropriate title or requested name. Students should interact online politely, just as they would be expected to do in a physical environment. Sarcasm, rudeness, and writing in all capital letters (shouting) should be avoided.


Everyone has the right to be addressed by the name and personal pronouns that correspond to their gender identity, including non-binary pronouns, for example: they/them/theirs, ze/zir/zirs, etc.

I recognize that preferred names and pronouns may change during the quarter, if at any point during the quarter you would like to be addressed differently, please let me know.

As part of our commitment to inclusion in this course, it is important that all students in this class respect the preferred names and pronouns of their peers. Mistakes in addressing one another may happen. If you make a mistake or are corrected, please briefly apologize and correct yourself.

Technology Statement

In this class we will have a no technology policy that is designed to support your attention to one another and to the course material.  We will spend the majority of our time engaged in activities that depend upon you being present and attentive to one another, and the course content. If the instructor requires you to utilize technology, you’ll be notified in advance of the scheduled class time. 

University of North Dakota Policies & Resources

Academic Integrity

Academic integrity is a serious matter, and any deviations from appropriate behavior will be dealt with strongly. At the discretion of the professor, situations of concern may be dealt with as a scholastic matter or a disciplinary matter.

As a scholastic matter, the professor has the discretion to determine appropriate penalties for the student’s workload or grade, but the situation may be resolved without involving many individuals. An alternative is to treat the situation as a disciplinary matter, which can result in suspension from the University, or have lesser penalties. Be aware that I view this as a very serious matter and will have little tolerance and/or sympathy for questionable practices. A student who attempts to obtain credit for work that is not their own (whether that be on a paper, quiz, homework assignment, exam, etc.) will likely receive a failing grade for that item of work, and at the professor’s discretion, may also receive a failing grade in the course. For more information read the Code of Student Life.

Access and Opportunity, Disability Support, & Medical Services

The University of North Dakota is committed to providing equal access to students with documented disabilities. To ensure access to this class and your program, please contact Disability Services for Students (DSS) to engage in a confidential discussion about accommodations for the classroom and clinical settings. Accommodations are not provided retroactively. Students are encouraged to register with DSS at the start of their program. More information can be obtained by email UND.dss@UND.edu or by phone at 701.777.2664.


UND is committed to maintaining a safe learning environment while providing quality learning experiences for our students. COVID-19’s continued presence within our UND community may necessitate changes in classroom management as the academic year progresses. As such, UND asks students and instructors to be flexible when necessary to promote a safe environment for learning. Please do not attend an in-person class or lab if you are feeling ill, particularly if you are experiencing symptoms of COVID-19, or if you have been directed by health professionals to quarantine or isolate. If you are not able to attend class or lab, please notify your instructor as soon as possible and discuss options for making up any missed work in order to ensure your ability to succeed in the course. If you will have an extended absence due to serious illness or other uncontrollable circumstances, you may request an absence notification through the Office of Student Rights and Responsibilities. Similarly, if your instructor is ill they may need to cancel class or temporarily move your course to online delivery to ensure that you are able to complete the course successfully.  Instructors may require students to wear masks in the classroom or in the laboratory as a preventative measure designed to facilitate uninterrupted classroom engagement and to facilitate health and safety in the classroom.   If your instructor does require masks in class or in a laboratory, you are expected to comply with that request.

UND also strongly encourages all members of the University community, including students, to get vaccinated, seek out testing when needed, and model positive behavior both on- and off-campus to foster a healthy and safe learning environment for all students. Individuals who would like to discuss disability accommodations regarding masks should contact the Disability Services for Students (DSS) office at 701.777.2664 or UND.dss@UND.edu. Individuals who are unable to wear a mask due to a sincerely held religious belief should contact the UND Equal Opportunity and Title IX Office at 701.777.4171 or UND.EO.TitleIX@UND.edu.

Religious Accommodations

UND offers religious accommodations, which are reasonable changes in the academic environment that enable a student to practice or observe a sincerely held religious belief without undue hardship on the University. Examples include time for prayer or the ability to attend religious events or observe a religious holiday. To request an accommodation, complete the student religious accommodation request form. If you have any questions, you may contact the Equal Opportunity & Title IX Office.

Pregnancy Accommodations

Students who need assistance with academic adjustments related to pregnancy or childbirth may contact the Equal Opportunity & Title IX Office or Academic Affairs to learn about your options. Additional information and services may be found at Pregnancy Resources.

Notice of Nondiscrimination

It is the policy of the University of North Dakota that no person shall be discriminated against because of race, religion, age, color, gender, disability, national origin, creed, sexual orientation, gender identity, genetic information, marital status, veteran’s status, or political belief or affiliation and the equal opportunity and access to facilities shall be available to all. Concerns regarding Title IX, Title VI, Title VII, ADA, and Section 504 may be addressed to Donna Smith, Assistant Vice President for Equal Opportunity & Title IX and Title IX/ADA Coordinator, 102 Twamley Hall, 701.777.4171, UND.EO.TitleIX@UND.edu or the Office for Civil Rights, U.S. Dept. of Education, 230 S. Dearborn St., 37th Floor, Chicago, IL 60604 or any other federal agency.

Reporting of Discrimination, Harassment, or Sexual Misconduct

If you or a friend has experienced sexual misconduct, such as sexual harassment, sexual assault, domestic violence, dating violence, or stalking, please contact the Equal Opportunity & Title IX Office or UND’s Title IX Coordinator, Donna Smith, for assistance: 701.777.4171; donna.smith@UND.edu; or visit the Title IX webpage. You may also contact the Equal Opportunity & Title IX office if you or a friend has experienced discrimination or harassment based on a protected class, such as race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, genetic information, pregnancy, marital or parental status, veteran's status, or political belief or affiliation.

Faculty Reporting Obligations Regarding Discrimination, Harassment, or Sexual Misconduct

It is important for students to understand that faculty are required to share with UND’s Title IX Coordinator any incidents of sexual misconduct or of discrimination or harassment based on a protected class that they become aware of, even if those incidents occurred in the past or are disclosed as part of a class assignment. This does not mean an investigation will occur if the student does not want that, but it does allow UND to provide resources to help the student continue to be successful at UND. If you have been impacted by discrimination, harassment, or sexual misconduct, you can find information about confidential support services on the Equal Opportunity & Title IX webpage..

UND Cares Program

How to Seek Help When in Distress

We know that while college is a wonderful time for most students, however, some students may struggle or have issues that arise. You may experience students in distress on campus, in your classroom, in your home, and within residence halls. Distressed students may initially seek assistance from faculty, staff members, their parents, and other students. In addition to the support we can provide to each other, there are also professional support services available to students through the Dean of Students and University Counseling Center. Both staffs are available to consult with you about getting help or providing a friend with the help that he or she may need. For more additional information, please visit the UND Cares Program Webpage.

How to Recognize When a Student is in Distress

The term “distressed” can mean any of the following:

  • Student has significant changes in eating, sleeping, grooming, spending, or other daily activities.
  • Student has cut off or minimized contact with family or friends.
  • Student has significant changes in performance or involvement in academics, sports, extracurricular, or social activities.
  • Student describes problems (missing class, not remembering, destructive behavior) that result from experiences with drinking or drugs.
  • Student is acting withdrawn, volatile, tearful, etc.
  • Student is acting out of character or different than usual.
  • Student is talking explicitly about hopelessness or suicide.
  • Student has difficulty concentrating or difficulty carrying on a normal conversation.
  • Student has excessive dependence on others for company or support.
  • Student reports feeling out of control of one’s emotions, thoughts, or behaviors.

Land Acknowledgement Statement

Today, the University of North Dakota rests on the ancestral lands of the Pembina and Red Lake Bands of Ojibwe and the Dakota Oyate - presently existing as composite parts of the Red Lake, Turtle Mountain, White Earth Bands, and the Dakota Tribes of Minnesota and North Dakota. We acknowledge the people who resided here for generations and recognize that the spirit of the Ojibwe and Oyate people permeate this land. As a university community, we will continue to build upon our relations with the First Nations of the State of North Dakota - the Mandan, Hidatsa, and Arikara Nation, Sisseton-Wahpeton Oyate Nation, Spirit Lake Nation, Standing Rock Sioux Tribe, and Turtle Mountain Band of Chippewa Indians.

Additional Resources

It is my goal to foster an environment of mutual respect in which everyone feels comfortable voicing their opinions, sharing their stories, and learning about potentially heavy or personally relevant material. If, at any point, you feel like the information covered in this class elicits thoughts, feelings, or concerns that you would like to discuss further, don’t hesitate to reach out to me, or the UND Counseling Center (701-777-2127).

Further, if you experience extenuating circumstances, sexual violence, identity-based harm, or any other personal crisis during the semester, don’t hesitate to reach out to me so we can provide academic assistance and help you in this course, and put you in contact with the appropriate resources and services (if needed).