CSD 583 01: Evaluation and Service Delivery

CSD 583 - Evaluation and Service Delivery

2022 Fall Syllabus, Section 01, CRN 5000

Course Information

You are responsible for knowing this material, so please read carefully. Any changes will be announced in a Blackboard Announcement. You will be responsible for any changes. Your continued enrollment in this course is your implicit agreement to abide by the requirements of this class.

Times and Location

T 11:30am-1:50pm in Columbia Hall 1360
T 11:30am-1:50pm in Columbia Hall B321D

Instructor Information

Jessica Foley


Email: jessica.l.foley@und.edu

Office: Columbia Hall 1001

2022 Fall Office Hours:
By appointment

Office Phone: 7017773312

When contacting the instructors via e-mail, please cc both, and one will respond within 48 hours (if on the weekend, within 2 business days).

Jessica Foley

Jody Paulson


Email: jody.paulson@und.edu

Office: Columbia Hall 1142K

2022 Fall Office Hours:
By appointment

Office Phone: 7017773727

When contacting the instructors via e-mail, please cc both, and one will respond within 48 hours (if on the weekend, within 2 business days).

Jody Paulson

Course Description

The study of: 1) the underlying principles and philosophies of evaluation in speech-language pathology, including interviewing, administering and interpreting diagnostic tests and protocols, and client counseling; and 2) the concepts and principles of service delivery including creative problem solving, decision making, collaboration, and management of services.

Learning Outcomes

After successfully completing this course, students will have acquired the Knowledge and Skills Outcomes based on ASHA Standards.  The full list of these requirements are available on the CALIPSO KASA form and also on this Bb page. 


The following teaching/learning methods will be used for this course: 

  • student-faculty discussion of assigned readings 

  • lectures 

  • problem-based learning group activities and associated student presentations 

  • oral and written assignments and presentations by students 

  • practical application of screening and diagnostic tools 

Course Materials

Required Texts 

Burrus, A.E. & Willis, L.B. (2022). Professional communication in speech-language pathology: How to write, talk, and act like a clinician (4th ed.). San Diego, CA: Plural Publishing Inc. 

Shipley, K.G. & McAffe, J. G. (2021). Assessment in speech-language pathology: A resource manual (6th ed.). Clifton Park, NY: Cengage-Delmar Learning. 


Recommended Text 

Paul, R., Norbury, C. & Gosse, C, (2018). Language disorders from infancy through adolescence (5th ed.). St. Louis, MO: Elsevier. 



Students will be required to purchase a subscription to Simucase. Instructions will be provided in class. 

Technical Requirements/Assistance

Whether you’re taking courses in the classroom or online, it’s important to have the right technology and equipment.  Visit the UND Technical Requirements webpage for more information. Students are expected to use their official UND email in the course. For technical assistance, please contact UND Technical Support at 701.777.2222. Visit the University Information Technologies (UIT) website for their hours, help documents and other resources.

Minimum Technical Skills Needed

In order to succeed in this course, at a minimum, you should be able to:

Insert minimum requirements expected and needed. In the bulleted example list below

  • Navigate in and use basic Blackboard functions
  • Download and open electronic documents
  • Create, save, and upload/attach electronic documents
  • Send, receive, and manage email

Course Logistics

Course Schedule 

Tentative due dates for assignments and exams are listed in the course schedule located in Blackboard under the Syllabus and Schedule tab. Please note that dates are subject to change; any changes to the schedule will be announced approximately one week prior to the new date. The Blackboard site will be updated regularly, and will contain important course announcements, so it must be checked often. 


Many services are available to online students such as writing assistance from the UND Writing Center and free online tutoring. Visit the Student Resources page for more information. Students also have access to the UND Student Resource Site via Blackboard. It is recommended that you become familiar with the tools and tutorials within the site to better equip you in navigating the course. 


Course Requirements/Expectations 

  • Regular attendance and active participation in class discussions, presentations, problem-based learning cases, Simucases, and all other class activities 

  • Demonstration of knowledge of content through various written responses to readings and videos, creation of handouts, presentations, and completion of assessments and associated reports 

  • Online quiz and final exam (completed on Blackboard) 

  • Statistics Quiz  

  • Comprehensive Final Examination. Any student not meeting a 70% criteria level for any topic area tested will be required to complete remediation activities in this content area until a 70% level of proficiency is attained. 


Regular attendance is expected for this course. Missing one session is the equivalent of one week of class for this three-credit graduate course. If illness or an emergency will prevent you from attending, you are expected to contact one of the instructors before the class meets that day. The instructors may ask you to complete an independent assignment or project in lieu of class attendance for that week.  



Announcements will be posted in Blackboard on a regular basis. Be sure to check the class announcements regularly as they will contain important information about class assignments and other class matters.


You are encouraged to post your questions about the course in the FAQs discussion board forum in the Blackboard site or raise them in class if held synchronously or on campus. The Blackboard discussion board is an open forum in which you and your classmates are encouraged to answer each other’s questions. But, if you need to contact me directly, check the Faculty tab in Blackboard or the syllabus for my contact information. I will respond back to you within 48 hours during the week or weekend.

Course Etiquette

When participating in class (online or in person) it is important to interact with your peers in an appropriate manner. Always use professional language (no netspeak) in your postings and emails. Please be respectful of your classmates at all times even if you disagree with their ideas.

Assessment Summary

Assessment & Grading 

This course is made up of a series of assignments, projects, and assessments to assist you in achieving the course learning objectives/outcomes. All elements will be assigned a point value. Final grades will be based on percentage of total points earned, using the following scale:  

90 100% A 

80.0 89.99% B 

70.0 79.99% C 

60 69.99% D 

<59.99% F 

Note: grades will not be rounded up. In order to receive an "A" in the class, students need to score at least a 90.00%; a score of 89.99% will receive a "B." There will be no opportunities for extra credit. 

Course Policies

The goal of the following course policies is to both provide a friendly and supportive learning environment, and to facilitate the growth of professional behaviors. These are your responsibilities as a graduate student. 

E-mail Etiquette 

  1. In the Subject Line include the course number and a few words the reason for your message. For example, “CSD 583 Assignment 1.” 
  2. Address your instructors appropriately. “Professor Smith” and “Dr. Smith” are appropriate ways to address your instructors. NEVER use “Hey” or other informal language. 
  3. If you need a response, politely ask for one. 
  4. Express your gratitude. After “Regards,” or “Sincerely,” or “Best Regards,” sign your name. 
  5. Never click on “Send” before proofreading your message. Make sure you have complete sentences and that you use punctuation correctly. Check for spelling mistakes. Do not use texting abbreviations. Whenever possible, use paragraph breaks to organize your message. 
  6. Allow adequate time for a reply. Your 2:00 am question will need to wait until morning for an answer. Do not assume that instructors check their emails several times a day; most instructors check their email only twice a day. A growing number of instructors check their email only once a day (professors generally receive an average of 50 messages a day). 
  7. Respond to thank your instructor for answering. This is not only polite, but it serves as confirmation that you received their reply. 
  8. Before you send out an email to your instructor, make sure to check the syllabus and all other material you have been provided with at the beginning of the semester to see if you can answer your own question. When you miss class, contact one of your classmates before you contact your instructor to learn about homework assignments 
  9. Do not use email for concerns, complaints, grade inquiries, or date conflicts. Instead, visit your professors during office hours or make an appointment. 

Assignment Policy/Late Work 

  • You are responsible for all class materials. If you miss class, it is YOUR responsibility to acquire any assignments, notes, etc.  

  • All assignment due dates/times are specified on Blackboard. Late assignments will be docked on the following basis: 

10% if received late on the same day 

20% 1 day late 

50% 2 days late 

75% 3 days late 

100% beyond 3 days 

  • You will not be permitted to make-up in-class assignments if you are not present for class when they are given. 

  • You will not be permitted to make-up tests if you are not present, unless there are significant, unforeseen events. Please contact one of the instructors as soon as possible if such a situation arises. 


It is expected that students will complete all requirements for a course during the time frame of the course. For reasons beyond a student’s control, and upon request by the student or on behalf of the student, an incomplete grade may be assigned by the instructor when there is reasonable certainty the student will successfully complete the course without retaking it. The mark “I,” Incomplete, will be assigned only to the student who has been in attendance and has done satisfactory work up to a time within four weeks of the close of the semester, including the examination period, and whose work is incomplete for reasons satisfactory to his or her instructor. More information regarding UND’s Incomplete policy can be found on The Grading System webpage. 

Course Evaluation 

Near the end of the semester, you will be asked to complete an online course evaluation form (SELFI). Your feedback on the course is extremely valuable to us. We read students’ comments carefully and use them to improve the course the next time we teach it. 

  • When the time comes, please let us know which aspects of the course helped you learn—and which aspects might be modified to help future students learn more effectively.  

  • Please note that the course evaluations are anonymous and that we won’t see the results until after the grades for the course are submitted, allowing you to provide honest and constructive feedback.  

  • And if you have feedback to offer before the end of the semester, please let us know. 

University of North Dakota Policies & Resources

Academic Integrity

Academic integrity is a serious matter, and any deviations from appropriate behavior will be dealt with strongly. At the discretion of the professor, situations of concern may be dealt with as a scholastic matter or a disciplinary matter.

As a scholastic matter, the professor has the discretion to determine appropriate penalties for the student’s workload or grade, but the situation may be resolved without involving many individuals. An alternative is to treat the situation as a disciplinary matter, which can result in suspension from the University, or have lesser penalties. Be aware that I view this as a very serious matter and will have little tolerance and/or sympathy for questionable practices. A student who attempts to obtain credit for work that is not their own (whether that be on a paper, quiz, homework assignment, exam, etc.) will likely receive a failing grade for that item of work, and at the professor’s discretion, may also receive a failing grade in the course. For more information read the Code of Student Life.

Access and Opportunity, Disability Support, & Medical Services

The University of North Dakota is committed to providing equal access to students with documented disabilities. To ensure access to this class and your program, please contact Disability Services for Students (DSS) to engage in a confidential discussion about accommodations for the classroom and clinical settings. Accommodations are not provided retroactively. Students are encouraged to register with DSS at the start of their program. More information can be obtained by email UND.dss@UND.edu or by phone at 701.777.2664.


UND is committed to maintaining a safe learning environment while providing quality learning experiences for our students. COVID-19’s continued presence within our UND community may necessitate changes in classroom management as the academic year progresses. As such, UND asks students and instructors to be flexible when necessary to promote a safe environment for learning. Please do not attend an in-person class or lab if you are feeling ill, particularly if you are experiencing symptoms of COVID-19, or if you have been directed by health professionals to quarantine or isolate. If you are not able to attend class or lab, please notify your instructor as soon as possible and discuss options for making up any missed work in order to ensure your ability to succeed in the course. If you will have an extended absence due to serious illness or other uncontrollable circumstances, you may request an absence notification through the Office of Student Rights and Responsibilities. Similarly, if your instructor is ill they may need to cancel class or temporarily move your course to online delivery to ensure that you are able to complete the course successfully.  Instructors may require students to wear masks in the classroom or in the laboratory as a preventative measure designed to facilitate uninterrupted classroom engagement and to facilitate health and safety in the classroom.   If your instructor does require masks in class or in a laboratory, you are expected to comply with that request.

UND also strongly encourages all members of the University community, including students, to get vaccinated, seek out testing when needed, and model positive behavior both on- and off-campus to foster a healthy and safe learning environment for all students. Individuals who would like to discuss disability accommodations regarding masks should contact the Disability Services for Students (DSS) office at 701.777.2664 or UND.dss@UND.edu. Individuals who are unable to wear a mask due to a sincerely held religious belief should contact the UND Equal Opportunity and Title IX Office at 701.777.4171 or UND.EO.TitleIX@UND.edu.

Religious Accommodations

UND offers religious accommodations, which are reasonable changes in the academic environment that enable a student to practice or observe a sincerely held religious belief without undue hardship on the University. Examples include time for prayer or the ability to attend religious events or observe a religious holiday. To request an accommodation, complete the student religious accommodation request form. If you have any questions, you may contact the Equal Opportunity & Title IX Office.

Pregnancy Accommodations

Students who need assistance with academic adjustments related to pregnancy or childbirth may contact the Equal Opportunity & Title IX Office or Academic Affairs to learn about your options. Additional information and services may be found at Pregnancy Resources.

Notice of Nondiscrimination

It is the policy of the University of North Dakota that no person shall be discriminated against because of race, religion, age, color, gender, disability, national origin, creed, sexual orientation, gender identity, genetic information, marital status, veteran’s status, or political belief or affiliation and the equal opportunity and access to facilities shall be available to all. Concerns regarding Title IX, Title VI, Title VII, ADA, and Section 504 may be addressed to Donna Smith, Assistant Vice President for Equal Opportunity & Title IX and Title IX/ADA Coordinator, 102 Twamley Hall, 701.777.4171, UND.EO.TitleIX@UND.edu or the Office for Civil Rights, U.S. Dept. of Education, 230 S. Dearborn St., 37th Floor, Chicago, IL 60604 or any other federal agency.

Reporting of Discrimination, Harassment, or Sexual Misconduct

If you or a friend has experienced sexual misconduct, such as sexual harassment, sexual assault, domestic violence, dating violence, or stalking, please contact the Equal Opportunity & Title IX Office or UND’s Title IX Coordinator, Donna Smith, for assistance: 701.777.4171; donna.smith@UND.edu; or visit the Title IX webpage. You may also contact the Equal Opportunity & Title IX office if you or a friend has experienced discrimination or harassment based on a protected class, such as race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, genetic information, pregnancy, marital or parental status, veteran's status, or political belief or affiliation.

Faculty Reporting Obligations Regarding Discrimination, Harassment, or Sexual Misconduct

It is important for students to understand that faculty are required to share with UND’s Title IX Coordinator any incidents of sexual misconduct or of discrimination or harassment based on a protected class that they become aware of, even if those incidents occurred in the past or are disclosed as part of a class assignment. This does not mean an investigation will occur if the student does not want that, but it does allow UND to provide resources to help the student continue to be successful at UND. If you have been impacted by discrimination, harassment, or sexual misconduct, you can find information about confidential support services on the Equal Opportunity & Title IX webpage..

UND Cares Program

How to Seek Help When in Distress

We know that while college is a wonderful time for most students, however, some students may struggle or have issues that arise. You may experience students in distress on campus, in your classroom, in your home, and within residence halls. Distressed students may initially seek assistance from faculty, staff members, their parents, and other students. In addition to the support we can provide to each other, there are also professional support services available to students through the Dean of Students and University Counseling Center. Both staffs are available to consult with you about getting help or providing a friend with the help that he or she may need. For more additional information, please visit the UND Cares Program Webpage.

How to Recognize When a Student is in Distress

The term “distressed” can mean any of the following:

  • Student has significant changes in eating, sleeping, grooming, spending, or other daily activities.
  • Student has cut off or minimized contact with family or friends.
  • Student has significant changes in performance or involvement in academics, sports, extracurricular, or social activities.
  • Student describes problems (missing class, not remembering, destructive behavior) that result from experiences with drinking or drugs.
  • Student is acting withdrawn, volatile, tearful, etc.
  • Student is acting out of character or different than usual.
  • Student is talking explicitly about hopelessness or suicide.
  • Student has difficulty concentrating or difficulty carrying on a normal conversation.
  • Student has excessive dependence on others for company or support.
  • Student reports feeling out of control of one’s emotions, thoughts, or behaviors.

Land Acknowledgement Statement

Today, the University of North Dakota rests on the ancestral lands of the Pembina and Red Lake Bands of Ojibwe and the Dakota Oyate - presently existing as composite parts of the Red Lake, Turtle Mountain, White Earth Bands, and the Dakota Tribes of Minnesota and North Dakota. We acknowledge the people who resided here for generations and recognize that the spirit of the Ojibwe and Oyate people permeate this land. As a university community, we will continue to build upon our relations with the First Nations of the State of North Dakota - the Mandan, Hidatsa, and Arikara Nation, Sisseton-Wahpeton Oyate Nation, Spirit Lake Nation, Standing Rock Sioux Tribe, and Turtle Mountain Band of Chippewa Indians.

Additional Resources

It is my goal to foster an environment of mutual respect in which everyone feels comfortable voicing their opinions, sharing their stories, and learning about potentially heavy or personally relevant material. If, at any point, you feel like the information covered in this class elicits thoughts, feelings, or concerns that you would like to discuss further, don’t hesitate to reach out to me, or the UND Counseling Center (701-777-2127).

Further, if you experience extenuating circumstances, sexual violence, identity-based harm, or any other personal crisis during the semester, don’t hesitate to reach out to me so we can provide academic assistance and help you in this course, and put you in contact with the appropriate resources and services (if needed).